Robotics and technology continue to have a large impact on how companies do business. In many cases, production rates can be increased, and processes made more efficient through the proper implementation of robotic components. Robotics process automation (RPA) is a recent development designed to provide businesses with strategic and financial benefits, and they might be right for your company too.
RPA aims to remove repetitive and routine tasks from human hands. Instead of an employee having to dedicate time to completing mundane work, RPA can mimic the activities of a person and manage the work with limited, if any, oversight. Additionally, repetitive tasks can be completed with a higher level of accuracy and speed giving workers a chance to concentrate on tasks that require their attention.
Businesses interested in RPA aren’t stuck with a singular solution designed to meet the needs of one particular industry. Instead, a range of options can be explored, including some that are highly customizable.
Since the RPA software interacts with the presentation layer of current systems, it can be designed to complete most repetitive tasks regardless of the business type. Additionally, IT departments don’t have to be overly involved as an RPA doesn’t impact underlying processes, limiting the amount of integration required to get the full benefit of the system.
While each company will experience slightly different numbers, the ROI has the potential to reach 30 to 200 percent in the first year of operation. Some of the savings is a result of labor reductions, as fewer employees are needed to complete business functions once the repetitive tasks are removed from their plates. The increased level of accuracy also removes the burden associated with having to correct errors that will occur during manual entry.
Employees also benefit from the implementation of RPA since it removes duties that many find boring and tedious. This can increase employee satisfaction which potentially leads to additional productivity.
RPA isn’t something that can be started overnight. It requires significant thought regarding which tasks can be automated for the most cost savings and overall benefit. However, it is also important to have a broader vision to see how the technology can be expanded within the workplace to improve processes and employee engagement.
Often, upper management needs to be onboard so it is important to pick the right starting project to explore the value of RPA. One starting point can be any obvious pain point in current procedures that involve significant amounts of repetition to complete associated work. Generally, RPA can be implemented more quickly than traditional IT-oriented solutions, allowing benefits to be experienced in as little as a few months instead of a few years. Additionally, since only a small portion of IT needs to be involved, the other tech professionals can concentrate on more important tasks based on current business objectives.
Businesses can benefit from the right business processing outsourcing service. At Validity Solutions, we can help you meet rigid timelines, increase productivity and reduce costs. Contact us today to learn about our BPO solutions.